\u00a0<\/strong><\/strong><\/p>\n When sending an important message to someone, how do you convey how you are truly feeling? \u00a0Do you rely simply on the words that you write and hope that the reader can tell what you are feeling? \u00a0Do you add in a smiley face or some other emoji to help demonstrate what you mean? \u00a0Is it appropriate to use emoji\u2019s in a business setting or should it just be relegated to your personal life?<\/p>\n \u00a0<\/strong><\/strong><\/p>\n Besides using email, telephone and direct mail, businesses are using social media and live chat these days to communicate with customers. \u00a0These platforms are more of an instant communication that is pushed by the internet to be transparent. \u00a0This push has caused businesses and consumers to communicate in a much more informal way.<\/p>\n \u00a0<\/strong><\/strong><\/p>\n With that being said, is an informal display of communication appropriate for each platform? \u00a0In most cases, yes. \u00a0Each medium of communication requires a different approach, but informal language and emojis are often acceptable displays of communication.<\/p>\n \u00a0<\/strong><\/strong><\/p>\n Have you ever tried to carry a conversation with another on a social media platform and one of you misinterpreted the meaning behind what was said? \u00a0The missing tone of voice or facial expressions were not given as clues and things got a little heated? \u00a0It seems that Facebook has been the root of many heated family arguments. \u00a0Nonverbal clues play a huge role in how a person interprets what is being said. \u00a0Without them, it is very easy to misinterpret the meaning and things can go badly quickly. \u00a0This is where emojis come into play. \u00a0Emojis can add context and meaning that helps to ensure that the other person understands what is being said.<\/p>\n \u00a0<\/strong><\/strong><\/p>\n There are so many opinions, both in favor and not in favor, of using emojis for business purposes. \u00a0Those who are opposed to using emojis claim that they are childish and unprofessional. \u00a0The have no place in the business world. \u00a0While others believe that adding emojis add a personal tone and adds a positive emotional response in customers.<\/p>\n \u00a0<\/strong><\/strong><\/p>\n Studies have shown emojis to promote a positive feeling in customers, including promoting social power. \u00a0Maybe there is a link between someone using emojis and feeling powerful? \u00a0Or maybe, the link between a person using emojis \u00a0has to do with their age, gender, where they live and social class. \u00a0So it is safe to say that using emojis, to some extent, depends on where we fit into society. \u00a0With that being said, should you choose to use emojis in your business, first take a look at demographics of your customer base as well as the platform you are sending the message in.<\/p>\n \u00a0<\/strong><\/strong><\/p>\n There are some guideline you should follow prior to using emojis in your communications. \u00a0And it\u2019s safe to say that if you are ever in doubt about using emojis, don\u2019t use them.<\/p>\n Can Emojis Be Utilized in Business? \u00a0 When sending an important message to someone, how do you convey how you are truly feeling? \u00a0Do you rely simply on the words that you write and hope that the reader can tell what you are feeling? \u00a0Do you add in a smiley face or some other emoji […]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[44],"tags":[53,52],"yoast_head":"\nBreaking Formality<\/b><\/h2>\n
Emojis and Tone<\/b><\/h2>\n
Childish?<\/b><\/h2>\n
First Contact<\/b><\/h2>\n
\n